Please delete the prefs.txt file in these locations:
C:/Program Files/Common Files/DVcreators/libReg
User's Library/Application Support/DVcreators/libReg
After deleting the prefs.txt file just enter your email address and try to log in again.
On Sat, Aug 4, 2012 at 4:12 AM, Daihl, Ed <firstname.lastname@example.org> wrote:
> Suggestions how to do this?
> Edward A. Daihl, Ed. S.
> Assistant Principal
> Greensburg Elementary School
> On Behalf Of Leaping Brain Tech Support
> Sent: Friday, August 03, 2012 2:07 PM
> To: Daihl, Ed
> Subject: Re: Promptpuppy issue
> Hi Ed,
> Unfortunately the program is only available for use under one user account.
> For multi user use, I recommend making a separate user account that
> all can access and register the software under that account.